Equifax Contract Snarl Delays IRS e-Services Upgrade

Chris Gaetano
Published Date:
Oct 30, 2017

IRS plans to upgrade its e-services to a more secure authentication method has been delayed, partially because it needs to rethink its multi-million dollar contract with Equifax, which had been retained to provide the service, according to Accounting Today. This means that a number of services will remain unavailable, such as the requesting an electronic filing identification number or updating an application for one. The IRS said that these applications would be available "soon" and in the meantime will have additional personnel at the e-Help Desk to assist and process requests and applications. 

Credit reporting agency Equifax announced in September that hackers had breached its security, exposing the personal information of up to 143 million people, or roughly 44 percent of the U.S. population. The IRS later came under fire after it was revealed that the agency had awarded the company a $7.2 million no-bid contract to conduct identity verification services. After heated criticism, the IRS later announced that it would temporarily suspend the contract as a precautionary measure, and awarded another contract to Equifax rival Experian instead. 

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