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December 2017 » Employee Engagement in Public Accounting...
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Hilda Carrillo, Joseph F. Castellano, PhD, and Timothy M. Keune, PhD, CPA
In BriefIn a client-focused profession such as public accounting, it is critical to have engaged employees who represent the firm well and meet client needs. The authors present the results of a survey of CPAs to help understand the level of engagement in public accounting as well as potential drivers of low engagement.
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