Members of Generation Z are most likely to use artificial intelligence (AI) to file their taxes, Fast Company reported.
Seventy percent of Gen Z American adults told a Fast Company-Harris Poll that they would consider using AI-based tax preparation software to file their taxes in the future, while 44 percent of Gen Z respondents reported already having used AI technology to help them with tax filing.
Using AI to ease tax filing is not so popular with older Americans, the poll found. Only one-quarter of surveyed baby boomers said that they would consider using AI tech to help with filing taxes, while a minuscule number of this cohort— 4 percent—said that they have used the technology.
The survey also found that Gen Zers are somewhat more anxious about filing their taxes than other generations. Sixty-seven percent of them agreed with the statement, "Completing my own tax filing make me nervous," compared to 54 percent of both millennials and Gen Xers. Sixty percent of baby boomers agreed.
A majority of Americans still do not trust AI’s accuracy, the poll found. Perhaps unsurprisingly, that sentiment is most prevalent among baby boomers, 70 percent of whom do not trust the technology to complete their tax filings accurately. Overall, 60 percent of all Americans do not trust the technology for this task.
Jamie Belsky, vice president of product management at Intuit, parent company of TurboTax, told Fast Company that AI-powered tax-prep technology still requires human input to parse out out context and personalization.