By
Simon Eskow
New York—
Sole practitioner Judith Penney is hawkish
on protecting her clients’ private information, as all
CPAs tend to be.
But last
year, she discovered almost incidentally that her tax services
provider had begun to use a technical support contractor overseas,
and she started to lose sleep over it.
“About
three months ago, I picked up the phone with a question, and
as I started talking to them (her tax services provider), I
became curious,” Penney said. “I said, ‘Where
are you?’ and they said they were in India, and I was
a little nervous. As tax season got closer…I started getting
up in the middle of the night thinking about privacy.”
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