NYSSCPA Jobs
Customer Service Representative
Communications
The News Editor writes for, edits and oversees production of the organization's news website as well as a complementary print publication, published monthly. This position is also responsible for contributing to the organization’s blog, social media platforms, weekly e-newsletter and key communications projects. The News Editor manages a staff of two people and reports to the Communications Director. This position is ideal for a former newspaper editor looking to establish a career in nonprofit communications.
The News Editor will:
- Edit, write for and manage the organization's online news site and monthly newspaper.
- Write op-ed pieces for organization leaders.
- Shoot and edit video and photographs. Oversee photo selection and cutline writing.
- Supervise the Staff Writer and Editorial Assistant and work closely with other Communications Department staff members.
- Balance print and online coverage to best provide news and information to the organization's members and other targeted audiences.
- Play an integral role in implementing and developing new social media, online and print projects and initiatives.
Job Requirements:
- A degree in journalism, English, communications or a related field.
- Prior journalism experience a must; newspaper experience preferred.
- At least one year of editing experience, again, newspaper experience preferred.
- Excellent writing and editing skills.
- Strong project management capabilities, including adherence to deadlines.
- Ability to interact well with different types of people and work well independently as well as on team projects.
- Familiarity with the AP Stylebook.
- Familiarity with a CMS.
- Knowledge of photography.
- Knowledge of popular social media platforms, including Facebook, Twitter and LinkedIn.
- Background in business reporting a plus.
Qualified candidates should send a résumé, cover letter and two published clips with salary requirements to jobs@nysscpa.org for consideration. Please include “News Editor” in the subject line. Only candidates selected for interviews will be contacted. No telephone calls or agencies, please. Submissions without clips will not be considered.
Member Relations
Customer Service Representative
We are currently seeking a Customer Service Representative to join our team. The primary purpose of this position is to provide quality customer service to members of the Society.
Duties:
- Answer phone calls and other correspondence relating to member and subscriber accounts, society programs, policies, and benefits, and assist as needed.
- Process membership cash receipts for membership renewals and new member billing.
- Enter and keep up to date all subscriber records and firm information.
- Process registrations, cancellations, transfers and refunds as it pertains to FAE and Society events.
- Develop understanding of the Society's policies and procedures in order to assist members effectively.
Requirements
- High school degree
- At least 2 years work experience in a customer service environment.
- Excellent communication and organization skills.
- Must have database experience with good computer skills.
The New York State Society of Certified Public Accountants is an equal-opportunity employer and offers competitive salaries, professional growth opportunities, and a comprehensive selection of benefits. Salary for this position is commensurate with experience.
Qualified candidates should send a resume and a cover letter with salary requirements to jobs@nysscpa.org for consideration. Please include “Customer Service Representative” in the subject line. Only candidates selected for interviews will be contacted. No telephone calls or agencies, please.
Email this Page
Printer-friendly version